Terms & Conditions
.– Payment terms
A valid credit card or a prepaid deposite is required to guarantee booking(s). If the card is not valid or unable to be successfully charged amount payable, we reserve the rights to cancel the reservation at any time. This card may be charged a prepayment of the total price of the reservation at any time after free cancellation period ends. This card may also be used for any additional cost incurred during guests’ stay, including but not limited to, any breakages, damage or additional cleaning charges in excess of the normal level of cleaning.
On arrival, room charges must be paid off before handing over the Key.
We accept Cash, Visa Card, Mastercard, American Express, EFTPOS and Direct Deposit. Please note that a 3.00% surcharge applies to payment by American Express, a 1.85% surcharge applies to payment by Mastercard and Visa card.
Special payment term is applicable for some business group customers: Strictly 7 days – Thank you.
All invoices that are more than 7 days overdue will result in a 15% late payment fee, unless a prior arrangement has been made.
– Guest Comfort
We kindly ask all guests to refrain from parties or gathering and to keep noise to minimum levels. Televisions, voices or other devices must be kept at a respectful low level at all times. Excessive noise may result in being asked to leave the Motor Inn without a refund. After 9:00 pm, we request unregistered visitors to leave to ensure a peaceful environment. Please be considerate of other guests and respect our neighbors throughout your stay. Disturbing others is strictly prohibited, and we greatly appreciate your cooperation in this matter.
– Breakages, Damage, Theft and Loss
During your stay, guests are responsible for any damages, breakages, theft, or loss that may occur. The Owners/Management cannot be held accountable for guests’ personal belongings. Guests are responsible for any damage caused to the property or its contents, resulting from their actions or the actions of their invitees. Additional charges for laundering or replacing linens will apply in case of stains or damage.
– In Cases of Room Degradation
A $200 cleaning fee will be applied in cases of room degradation, including incidents involving bodily wastes or vomit. Additionally, any professional floor cleaning charges will be passed on at cost.
Furthermore, a daily room tariff will be charged, equivalent to the standard rate, or an agreed-upon rate based on current business demand, until the room is restored to a sellable condition.
– No smoking
Strictly NO smoking policy applies to each room, ashtrays are provided outside your room. Smoking in rooms incurs a cleaning fee of $200, even if the guest has departed. Please close room door whilst smoking outdoor.
– No pet
Due to health regulations, no pet is permitted in any of the rooms or dining areas of this motel. A $200 penalty will apply.
– Key return
Please turn off the airconditioner & lights, close all windows and lock door upon departure. If you are going to leave your room for more than 1 hour during your stay, please do the same.
Return the room key upon check-out. For early departures, there is a key drop box by the reception door, monitored by cameras. Kindly avoid leaving the key in the room to prevent any misunderstandings about its return. Failure to return the key will result in a replacement fee of $185. Thank you for your cooperation.
– NOT PERMITTED UNDER ANY CIRCUMSTANCES
NO EXCESSIVE USE OF ALCOHOL
NO ILLEGAL DRUG USE
NO ACTS OF VIOLENCE OR ABUSE
NO SMOKING IN ROOMS
NO UNREGISTERED OVER-NIGHT GUESTS
NO UNREGISTERED VEHICLES
NO UNDUE NOISE